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Leads What is the Closing Ratio? Our customers closing ratio according to their feedback is ranging from 10-24%. This is obviously higher than the industry average due to the fact that our leads are generated and verified in-house. Of course, this success ratio is directly related to the amount of effort you would put on contacting the prospects. How Do You Generate Your Leads? Our leads come from various internet advertisings such as search engines, banner ads and emails. We never telemarket to the applicants and bother them at home. Our studies have shown when the applicants make the initial effort of coming to us and filling out a lengthy application in order to have a mortgage professional contact them, the result is a much higher quality leads. Are Your Leads Verified? Yes, all of our leads are verified in-house and we are consistently innovating new quality checks for every lead that passes through our system. LeadsAuctionHouse is the only mortgage lead company with fully staffed Customer Service Department, therefore, your chances of being satisfied are much higher here. We have a 75% re-order ratio due to this higher level of commitment to our customers. How Many Times is a Lead Sold? Our leads are Exclusive leads. Exclusive leads are sold only once and are removed from our system right after. What is the Lead Return Policy? We verify all leads before auctioning them vigorously. We also provide a full set of lead's information at the auction time to give our customer the chance to make their decision intelligently. Therefore, our return ratio is very low. A lead is invalid and qualified for return if: (1) Phone numbers on the lead are incorrect. (2) The applicant does not own a property (for refinance leads only). A lead that meets the above criteria can be returned within 48 hours of lead purchase by contacting our customer service department . If your request is approved, your account will be credited for the amount you paid for the lead. How are the Leads Delivered? Leads are delivered as a text file via email to the address you provided during registration. How Can I Buy More Bids? You can use any major credit card to buy bids when number of bids in your account turn to zero.

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